To book limousine service with us, start with the basics: date, pickup time, pickup and drop-off addresses, and how many people are traveling. For an airport ride, add your flight number so pickup timing is planned around your arrival, and tell us if you’d like meet-and-greet with a name sign. The more complete your details, the faster we can confirm. If you’d rather talk it through, call 708-446-3103 and book directly with a person.
It also helps to mention luggage, extra stops, the occasion and whether you need a single transfer or a chauffeur by the hour, for example for a full day of meetings or a wedding. Our guide to hourly vs. point-to-point service explains the difference. If you have a vehicle in mind, name it; if not, describe the trip and we’ll suggest one from the fleet. Questions about changes are covered in our cancellation policy, and payment details are confirmed with your quote.
There’s no app and no automated confirmation. Every request is read by a person who checks the details, flags anything that needs clarifying and confirms the trip with you directly. That way, when you book limousine service with Swena, you know exactly which vehicle is coming, when it will arrive and what the ride will cost.